Frequently Asked Questions
How do I place an order?
Placing an order is super easy! There are two options: you can either purchase a pre-designed set or request a custom set. If you're going for a custom set, just gather the following details:
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Your desired shape & length
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Sizes
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A description of the design
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Any inspiration photos you have in mind
Once you’ve got everything ready, you can submit your custom order request here. We can’t wait to create your perfect set!
How do I find my sizes?
The easiest and most accurate way to find your perfect fit is by ordering a sizing kit in your desired shape and length. This way, you can try on the nails, get a feel for the fit, and then simply send us your sizes. We’ll make sure your press-ons are customized to fit you just right!
If you’d prefer not to order a sizing kit, no worries! I’ve put together a Sizing 101 guide that includes a few other methods for measuring your nails without the kit. I recommend checking that out first—it’s packed with helpful tips!
Still unsure? Feel free to reach out! I’m here to help and answer any questions you might have.
What are the nails made of?
Our press-on nails are crafted from full cover soft gel nail tips, which are flexible and durable, ensuring a comfortable, long-lasting fit. Each set is then customized with gel polish and a variety of beautiful nail products, like charms, stones, stickers, and more!
The exact materials used can vary depending on the design you choose, so every set is uniquely yours. We’re all about high-quality materials to give you a salon-worthy look at home!
What are your length/shape options?
These are the current options as of February 2025:
Square - extra short, short, medium, long, extra long
Coffin - short, medium, long
Round - extra extra short, short
Almond - short, medium
Flared (duck) - short
Stiletto - long
What's included with my order?
Every set of nails includes a complimentary application kit. The kit contains:
Glue
Mini File
Buffer Block
2 Alcohol WIpes
Cuticle Pusher
Adhesive Tabs
Application/Removal Instructions
How long will it take to receive my order?
Our creation time is 2-4 business days from the date you place your order. This is the time it takes me to create your custom nails, ensuring they’re perfect for you! Please keep in mind that shipping time is separate, that's how long it will take for your nails to arrive at your door.
Need your nails sooner? Feel free to reach out if you have any special requests or questions!
How long do the nails last & are they reusable?
Your set of press on nails can last 2-3 weeks with proper prep and application. Please note that there are a number of factors that can affect the wear of your nails including: the health of your natural nails, your lifestyle, sizing, and application. You can reuse your nails 3 times or more if you take good care of them! Make sure to follow me on Instagram for tips/tricks on wearing press-on nails!
Can I make changes to a pre-designed set?
Absolutely! You are welcome to make color, finish (glossy, matte, glitter top coat, etc), or design adjacent changes to any pre-designed set. Please contact me via email, contact form, or social media to confirm any changes you'd like to make before placing your order. If you are looking to change rhinestones, charms or rearrange the design, please submit a custom order request!
If you need to make any changes to your order, no worries! Please contact us within 24 hours of placing your order, we're happy to accommodate you to the best of our ability.
Where can I find your store policies?
You can easily find all of our store policies, including shipping, returns, terms & conditions, and privacy policies. If you have any questions, feel free to reach out—we’re always happy to help!